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HomeGuide › TalkTalk

Cancel your TalkTalk plan

At TalkTalk the term is decisive: the portfolio mixes 12 month plans with monthly cancellable Flex variants. The Flex plans cost a little more but let you leave at any time. Check first which variant appears on your bill.

Contract term: what you are tied into

12 months 9 plans
Cancellable monthly 7 plans
The TalkTalk portfolio includes minimum terms. Check your bill or customer account to see which term applies to your plan, because that determines when you can actually leave.

How to cancel

TalkTalk is distributed through Mobilezone. Cancellation runs through TalkTalk customer service or your customer account, usually in writing.

Price change at this provider: our report →

Keeping your number

Number portability is free in Switzerland and usually takes 1 to 3 working days. Important: do not cancel yourself if you want to keep your number. Register the port with the new provider, who handles the cancellation. Anyone who cancels first loses the number.

Cheaper alternatives on the same network

These providers run on the same network but cost less. Coverage and 5G are identical, and the order follows price alone.

GGA Maur

☀️ Sunrise network
from CHF 7.45/mo.
See plans →

Quickline

☀️ Sunrise network
from CHF 9/mo.
See plans →

Aldi Mobile

☀️ Sunrise network
from CHF 9.90/mo.
See plans →

FAQ

If you are moving to another provider and want to keep your number, do not cancel yourself. Register the number port with the new provider, who will then cancel at TalkTalk. If you cancel first, the number is lost.
Yes. Number portability is free in Switzerland and usually takes 1 to 3 working days. The new provider handles the process and your line stays active until the switchover.
If a provider unilaterally raises the price during the contract term, terms and conditions in Switzerland usually provide for an extraordinary right of termination. Check the announcement and your provider's terms, and act within the deadline stated there.