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Cancel your Migros Mobile plan

Per our data, Migros Mobile runs as a monthly contract, so you are not tied in long term. Migros Mobile uses the Swisscom network. If you are switching over price, you will find cheaper providers on the same network with identical coverage.

Contract term: what you are tied into

Cancellable monthly 4 plans

How to cancel

You can cancel through your Migros Mobile customer account, customer service, or at a Migros store with a mobile counter.

Keeping your number

Number portability is free in Switzerland and usually takes 1 to 3 working days. Important: do not cancel yourself if you want to keep your number. Register the port with the new provider, who handles the cancellation. Anyone who cancels first loses the number.

Cheaper alternatives on the same network

These providers run on the same network but cost less. Coverage and 5G are identical, and the order follows price alone.

Mucho

🔵 Swisscom network
from CHF 4.50/mo.
See plans →

Coop Mobile

🔵 Swisscom network
from CHF 9.95/mo.
See plans →

FAQ

If you are moving to another provider and want to keep your number, do not cancel yourself. Register the number port with the new provider, who will then cancel at Migros Mobile. If you cancel first, the number is lost.
Yes. Number portability is free in Switzerland and usually takes 1 to 3 working days. The new provider handles the process and your line stays active until the switchover.
If a provider unilaterally raises the price during the contract term, terms and conditions in Switzerland usually provide for an extraordinary right of termination. Check the announcement and your provider's terms, and act within the deadline stated there.