Quickline ties you in for longer than most: according to our data every mobile plan runs on a minimum term rather than month to month. That is the main difference from the cheap online providers, and it means you have to plan your exit early rather than on impulse.
Contract term: what you are tied into
24 months4 plans
The Quickline portfolio includes minimum terms. Check your bill or customer account to see which term applies to your plan, because that determines when you can actually leave.
How to cancel
You can cancel through the myQuickline customer portal or in writing to customer service. If you want to keep your number, do not cancel yourself: porting it with the new provider cancels automatically, and cancelling first loses the number.
Keeping your number
Number portability is free in Switzerland and usually takes 1 to 3 working days. Important: do not cancel yourself if you want to keep your number. Register the port with the new provider, who handles the cancellation. Anyone who cancels first loses the number.
Cheaper alternatives on the same network
These providers run on the same network but cost less. Coverage and 5G are identical, and the order follows price alone.
If you are switching provider and want to keep your number, do not cancel yourself. You request the number port with the new provider, who cancels at Quickline. Cancelling first loses the number.
No. Unlike many online providers, every Quickline mobile plan runs on a minimum term. The exact notice period before the contract ends is stated in your contract documents and in the customer portal; we do not publish it, because it is not reliably stated in public.
In Switzerland most providers grant an extraordinary right of cancellation when prices rise. What counts are your provider's terms and the announcement itself, which states the deadline.