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Providers / Galaxus Mobile

Galaxus Mobile & Internet – Plans, Prices & Reviews

☀️ Sunrise network, mobile from CHF 12/mo, Internet from CHF 27/mo, 5G, 10G fiber, no contract

Go to Galaxus Mobile
Customer Rating
Peer Score, based on real customer reviews
Ranked 16 of 24 providers
5.1 / 10
Mid
Based on: 886 real customer reviews
Google
2.6(830 reviews)
⚠ Trustpilot nutzt neu das Galaxus-Mobile-spezifische Profil abos.galaxus.ch (2.1/56, geprüft 2026-07-08), nicht den Gesamt-Retail galaxus.ch (4.6/35789) — bewusster Entscheid für die echten Mobile-Bewertungen statt der markenweiten Retail-Reviews. Google (2.6/830) bleibt der Retail-Wert, da kein separates Google-Profil für Galaxus Mobile existiert (dokumentierter Restcaveat, geringe Mobile-Reviewbasis).
Ombudscom Disputes 2024
Official Swiss telecom dispute-resolution body
✓ 0 cases
No escalated disputes

This provider had zero cases at Ombudscom in 2024. Strong quality signal.

What is Ombudscom? u2192

At a glance

Mobile network☀️ Sunrise (5G included)
Cheapest mobile planCHF 12/mo (Basic, 3 GB)
Unlimited fromCHF 19/mo (CH unlimitiert)
EU roamingFrom CH unlimitiert: 3 GB EU/USA
CancellationNo contract, cancel any day
eSIMYes
HighlightFamily & Friends discounts, free MultiSIM
Home internetFrom CHF 27/mo (cable/fiber, no contract, 10G router included)
InfrastructureSwisscom fiber, Sunrise cable, 75+ municipal networks

📱 Galaxus Mobile mobile plans

Is Galaxus Mobile worth it?

Three plans, no promos, monthly contract: Galaxus Mobile is probably the simplest mobile offer in Switzerland. CH unlimited for CHF 19 with 3 GB EU/USA roaming is a strong permanent price on the Sunrise network, International one of the cheapest travel flats with unlimited EU/USA roaming. 5G is included on all plans. There are no teaser prices that flip after twelve months, which makes the comparison refreshingly honest.

Who is Galaxus Mobile for?

For self-service customers who want to manage their plan online and don't need in-store advice. Basic with 3 GB covers light users, CH unlimited the everyday, International travel periods. Management and support run through the Galaxus account. Anyone wanting personal advice in a shop is better served by providers with a branch network.

Galaxus Mobile reviews and weaknesses

The offer is young, and the ratings so far are below average: currently 2.1 out of 5 on Trustpilot across a still small number of reviews and 2.6 on Google. The small base also means: read with caution. The current values are shown in the Peer Score card above. On the plan side there is little to criticise, the value for money of the three plans is among the best on the Sunrise network.

🌐 Internet plans

Strengths & weaknesses

Pros

  • ✓ Sunrise network (strong 5G)
  • ✓ 5G included in all plans
  • ✓ Unlimited plans available
  • ✓ Generous EU roaming available
  • ✓ Monthly cancellation, no minimum term
  • ✓ Low prices: from CHF 12.00/mo
  • ✓ Zero Ombudscom cases in 2024

Cons

FAQ about Galaxus Mobile

Galaxus Mobile uses the Sunrise network, Switzerland's second-largest mobile network with 99% population coverage and 5G in every Swiss city. Network quality is identical to a direct Sunrise plan.
Galaxus Mobile is an offering from Digitec Galaxus, Switzerland's largest online retailer. The mobile offering runs on the Sunrise network and is handled entirely through the Galaxus platform (ordering, billing, support).
Galaxus Mobile offers 3 plans: Basic from CHF 12/month (3 GB), CH unlimited from CHF 19/month (unlimited Swiss), and International from CHF 29/month (unlimited Swiss + EU roaming). All contract-free with 5G included.
Yes, all Galaxus Mobile plans include 5G on the Sunrise 5G network. 5G is available in all major Swiss cities.
The International plan (CHF 29/month) includes EU roaming. The CH unlimited plan only covers Switzerland. For regular trips to neighbouring countries, pick the International plan or compare with Digital Republic Flat (CHF 18/month with 12 GB EU/UK).
Galaxus Mobile benefits from the strong Galaxus brand with solid Trustpilot ratings. Pros: easy online ordering, transparent pricing, no contract. Cons: support limited to online chat, no stores for in-person advice.
No, all Galaxus Mobile plans are contract-free and cancellable monthly. That makes the provider ideal for flexible users and for testing whether the provider fits your needs.
Yes, porting your number to Galaxus Mobile is free and takes 1 to 3 business days. The port is requested when signing up for the new plan, the previous provider is cancelled automatically.
Both use the Sunrise network and offer unlimited without a contract. Digital Republic at CHF 13/month is cheaper than Galaxus CH unlimited (CHF 19/month) and adds a Friends group discount. Galaxus scores with a smoother onboarding via the well-known platform and faster activation. For power users: Digital Republic. For first-timers: Galaxus.
Discover Galaxus now

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