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Providers / yallo

yallo: Plan Comparison 2026

☀️ Sunrise network · From CHF 21.90/mo · Unlimited · 5G · Promos with a 24-month term

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Customer Rating
Peer Score, based on real customer reviews
Ranked 24 of 24 providers
2.6 / 10
Low
Based on: 3512 real customer reviews
Google
1.5 ★ (354 reviews)
Ombudscom Disputes 2025
Official Swiss telecom dispute-resolution body
241 cases 2025
previous year 62 (+289 %) · Industry average 8.7 per 100,000 contracts
A case count says little on its own, it has to be set against the provider's size. Customer numbers are public only for the three network operators.
What is Ombudscom? u2192

At a glance

Network☀️ Sunrise
Cheapest planCHF 21.90/mo
Unlimited fromCHF 21.90/mo
5GYes
EU roamingIncluded in all plans
CancellationMonthly contract or 24 months, depending on the plan
eSIMYes

📱 yallo mobile plans

All yallo plans with prices
Plan Data Roaming Contract PriceBase price after
yallo Swiss Max Unlimited 5 GB EU, USA, CAN, TUR 24 months CHF 21.90/mo.CHF 61/mo.
yallo BLACK Unlimited EU unlimited, USA, CAN, TUR + 5 GB in 49 Ländern Monthly contract CHF 25.90/mo.CHF 93/mo.
yallo BLACK Plus Unlimited EU unlimited, USA, CAN, TUR (calls incl.) + 5 GB in 49 Ländern Monthly contract CHF 31.90/mo.CHF 115/mo.
yallo BLACK Max Unlimited EU unlimited, USA, CAN, TUR (calls incl.) + 5 GB in 49 Ländern Monthly contract CHF 34.90/mo.CHF 135/mo.
yallo BLACK Start Unlimited EU unlimited/USA/CAN/TUR Monthly contract CHF 73/mo.

The full list, sorted by the price you pay today. If a promotion is running, the base price is in the last column. It applies once the promotion ends.

Is yallo worth it?

yallo is Sunrise's second brand and lives off aggressive promo prices, especially on the Black plans with roaming. Catch a good promo and you pay less for unlimited with EU/USA roaming than almost anywhere else. But do the honest math: the Black plans tie you in for 24 months, the list prices above the promos are among the highest in Switzerland, and the plan line-up changes constantly. From 1 August 2026, yallo is also raising prices on most plans by CHF 1 to 2, full details here.

Who is yallo for?

For bargain hunters who keep an eye on the promo price and contract term and can live with 24 months of commitment. The Start plans on a monthly contract are solid, but no cheaper than the competition on the same network. Anyone wanting flexibility will find monthly contracts at a stable permanent price on the same Sunrise network with Digital Republic, swype or Galaxus Mobile.

yallo reviews: weak customer ratings

To be fair: yallo has one of the weakest rating pictures of any Swiss provider, currently 1.2 out of 5 on Trustpilot across more than 3,000 reviews and 1.5 on Google. The current values are shown in the Peer Score card above. The price advantage of the promos is real, but factor in the service level. Important with price increases: as an existing customer, you have a 30-day extraordinary right of termination from the announcement.

🌐 Internet plans

Strengths & weaknesses

Pros

  • ✓ Sunrise network (strong 5G)
  • ✓ 5G included in all plans
  • ✓ Unlimited plans available
  • ✓ Generous EU roaming available
  • ✓ Monthly cancellation, no minimum term

Cons

  • ✗ Higher entry prices (from CHF 61.00/mo)
  • ✗ Low customer rating (Peer Score 2.6/10)
  • ✗ High Ombudscom ratio (241 cases in 2024)

FAQ about yallo

yallo sells across two pages. The main catalogue holds Swiss Max for Switzerland from CHF 21.90/month, plus the BLACK line with unlimited roaming in the EU, the USA, Canada and Turkey. The former Europe line was no longer visible in any tab in September 2026, so we no longer list it. The second page adds BLACK Start, the only plan without a promotion. Promo prices carry no end date, and the standard price is considerably higher.
yallo uses the Sunrise network, Switzerland's second-largest mobile network with 99% population coverage and broad 5G in all major cities.
yallo is a 100% subsidiary of Sunrise. yallo is the digital self-service brand for price-conscious customers who can do without store advice but want Sunrise network quality.
Same network, but yallo is significantly cheaper. Trade-off: no store support at yallo, everything via the My yallo app. Sunrise direct makes sense for advice and device sales, yallo for pure mobile functionality at low prices.
Yes, all yallo plans include 5G on the Sunrise 5G network. 5G is widely available in Switzerland's major cities.
Yes, yallo supports eSIM. Activation is normally CHF 40 but free via the My yallo app (self-service bonus). First eSIM is free for new customers. To switch from pSIM to eSIM, use the app for CHF 0 activation.
Yes. Swiss Max includes 5 GB abroad in the EU, the USA, Canada and Turkey. The BLACK plans give unlimited data there, plus 5 GB in 49 further countries. On BLACK Plus and BLACK Max, calls abroad are included. The exact allowance per plan is in the cards above.
Both are Sunrise subsidiaries with a self-service setup. yallo works with low promo prices that require a 24-month term, swype runs an app-only flow with no minimum term. If you are happy to commit, yallo is cheaper. If you want to stay flexible, swype fits better.
Yes, yallo is a Sunrise subsidiary and an established Swiss provider with a long history and over 2,900 Trustpilot reviews. A solid brand in the Swiss MVNO market.
Yes, porting your number to yallo is free and takes 1 to 3 business days.
On the BLACK plans, roaming in the EU, USA, Canada and Turkey is marketed as unlimited. Swiss Max falls well short at 5 GB. Above the cap the speed is throttled and CHF 5 is charged per extra gigabyte.
It depends on the plan: 4 of yallo's 5 mobile plans have no minimum term, the others tie you for 24 months. Notice period: Two months to the end of any month, at the earliest when the minimum term expires. Contracts without a minimum term follow the same two months. Only by phone (0840 00 33 77) or via yallo Chat. Under the special provisions, cancellation by letter or email is not valid. Exception: with number porting the new provider submits the cancellation electronically. Step by step: cancel yallo.
Yes, on 4 plans: Swiss Max at CHF 21.90 instead of 61, BLACK at CHF 25.90 instead of 93, BLACK Plus at CHF 31.90 instead of 115 and 1 more. We don't list voucher codes, only publicly advertised prices, as of 12.10.2026. All current offers from every provider: deals.
yallo scores 2.6 out of 10 in the Peer Score, based on 3,512 customer reviews on Google and Trustpilot, collected on 08.07.2026. How the score works: Peer Score.
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